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FAQ

Frequently asked questions

Everything people usually ask about Workbranch, from how threads work to billing and privacy. Can't find your answer? Start with the product tour.

The product

What is Workbranch?

Workbranch is an AI chat workspace organized like email. Every conversation lives in a project and a folder, can be flagged with a due date, and can be worked through point by point and marked complete.

How is Workbranch different from ChatGPT, Claude or Gemini?

Those apps are great at answering questions. Workbranch adds what happens next: folders, due dates, highlights, threads on individual points and progress tracking. See our comparisons with ChatGPT, Claude and Gemini.

What does "branching a thread" mean?

You can open a side conversation on any single point of an AI answer, like replying to one line of an email. Ask follow-ups there, mark the thread resolved when you're done, and the main chat stays clean.

What's the difference between projects and folders?

Projects are separate workspaces, for example one per client or product. Folders organize chats inside a project by the kind of work, such as Sales, Dev or Support.

Can I set deadlines and reminders?

Yes. Flag any chat for today, tomorrow, this week, next week or a specific date. Flagged chats appear on the calendar, and Reminders shows everything due today or overdue.

Do I need to install anything?

No. Workbranch runs in your browser at app.workbranch.ai.

Can I use Workbranch with my team?

Teams are coming soon. You'll be able to share projects and threads with colleagues and track progress together.

AI models and import

Which AI model does Workbranch use?

Workbranch runs on Google Gemini today. A model picker is coming so you can choose between Google, OpenAI and Anthropic models for each chat.

Can I import my ChatGPT, Claude or Gemini chats?

Yes. Share the conversation in ChatGPT, Claude or Gemini to get a share link, then paste the link into Workbranch to import it. Our sharing guide shows the steps for each app.

Is Workbranch affiliated with OpenAI, Anthropic or Google?

No. Workbranch is an independent product. It uses Google's Gemini models through Google's API.

Pricing and billing

How much does Workbranch cost?

$29.90 per month, with every feature included. See pricing for details.

How do I pay?

Payments are processed securely by Stripe. VAT is added where applicable.

Can I cancel anytime?

Yes. Cancel in your account settings and you keep access until the end of the period you've paid for.

Do you offer refunds?

Fees are non-refundable except where required by law. EU consumers keep their statutory 14-day right of withdrawal, as described in our terms.

Privacy and security

Do you use my chats to train AI models?

No. We don't use your content to train AI models, and we don't allow our AI providers to train on it either.

What happens when I delete something?

Deleted content and deleted accounts are permanently removed, including from backups, within 30 days.

Where can I read the full details?

Our privacy policy lists the providers we use, what we collect, how long we keep it, and your rights under the GDPR.

Give your AI chats an inbox

Projects, folders, due dates, highlights and branching threads for every AI conversation.

Try Workbranch now $29.90/month · Cancel anytime · No install needed