Guide

How to cancel ChatGPT Plus

Where you cancel ChatGPT Plus depends on where you started paying for it, and deleting the app doesn't stop the charges. Here's how to cancel on the web, on an iPhone and on Android, what happens afterwards, and when you can get money back.

Updated 15 October 2026

Quick answer: cancel with whoever bills you. If you subscribed on chatgpt.com, go to Settings → Billing and select Cancel under Cancel plan. If you subscribed in the iPhone app, cancel in your Apple subscriptions; if you subscribed on Android, cancel in Google Play. Do it at least 24 hours before your renewal date. You keep Plus until the paid period ends, and cancelling alone doesn't refund anything.

These steps were checked against OpenAI's help pages in October 2026. Menu names may shift a little in later versions of ChatGPT.

First, find out who bills you

A ChatGPT Plus subscription is managed by the place you bought it: OpenAI for chatgpt.com, Apple for the App Store, or Google for Google Play. A subscription bought on chatgpt.com won't show up in your Apple or Google Play lists. If you're not sure, check your purchase receipt, or look in each place below until you find ChatGPT.

Cancel a subscription bought on chatgpt.com

Sign in to ChatGPT in a web browser with the account that has Plus.
Open your account menu and choose Settings.
Go to Billing. Other OpenAI help pages describe this area as Account or Subscription, with a Manage button, so your screen may use one of those names.
Under Cancel plan, select Cancel.
Check the billing page again to make sure the plan is no longer set to renew.

Use a browser for this. OpenAI notes that you can't cancel a web subscription from inside the ChatGPT mobile app.

Cancel on an iPhone or iPad (App Store)

Open the iPhone's Settings app (not ChatGPT's settings).
Tap your name.
Tap Subscriptions, then ChatGPT.
Tap Cancel Subscription and confirm.

If there's no cancel button and you see an expiry date instead, the subscription may already be cancelled.

Cancel on Android (Google Play)

Make sure you're signed in to the Google account you paid with. If your phone has several Google accounts, check each one.

Open the Google Play Store app.
Go to Subscriptions (OpenAI describes it as Menu → Subscriptions).
Select ChatGPT.
Tap Cancel subscription and follow the prompts.

No Android phone to hand? Open your Google Play subscriptions page in a browser, sign in with the same Google account, select Manage next to ChatGPT, then Cancel subscription. If asked, give a reason and select Continue.

What happens after you cancel

You keep Plus until the period ends. Cancelling stops the next renewal. You can go on using the paid features until the period you've already paid for runs out.
Timing matters. Leave at least a day before your renewal date. A cancellation inside that last 24 hours can come too late to stop the next charge.
Free promotions can end at once. If you got Plus through a free promotion, access may stop as soon as you cancel. With a discounted promotion, you keep the rest of the current paid cycle.
Your account stays. To stop paying you don't need to delete your ChatGPT account. You can keep using ChatGPT's free tier, which has lower limits on things like file uploads and image creation.

Can you get a refund?

Cancelling never triggers a refund by itself, and OpenAI describes payments as generally non-refundable. The exceptions it lists:

Unused, within 7 days. If you haven't really used the subscription, you can ask within seven days of the charge for the current period. It's discretionary, with limits on repeat refunds. Forgetting to cancel or simply being unhappy doesn't count on its own, and there's no automatic prorated refund after day seven.
EU, UK and Turkey. If you cancel within 14 days of purchase, you're eligible for a prorated refund.
South Korea. A full refund within 7 days if you haven't used the service, otherwise a prorated one.
Errors. Verified billing errors, unauthorized charges and documented service failures can also qualify.

Where you subscribed	How to ask for a refund	Processing time after approval
chatgpt.com	Chat widget on help.openai.com, signed in to the charged account	5–7 business days
Google Play	The same OpenAI Help Center chat	Up to 10 business days
Apple App Store	Ask Apple directly	Handled by Apple

These times cover OpenAI's side of the processing; your bank or card issuer may take longer to show the money. If a refund is granted, the Plus access it covered normally ends early. OpenAI can't refund you separately while you have a chargeback open with your bank.

Good to know

Uninstalling the app cancels nothing. The subscription keeps renewing until you cancel it where you bought it.
Deleting your account isn't a shortcut. It ends a subscription billed by OpenAI, but not one billed by Apple; check Google Play too. Cancel in the store first. If you do plan to delete the account, export your ChatGPT history before you go.
ChatGPT Business is different. A self-service Business plan is cancelled from Workspace settings → Billing → Manage plan → Cancel subscription, by someone with access to workspace billing.

If it doesn't work

You can't find the subscription. It's probably billed somewhere else or on another account. Check the receipt, make sure you're signed in to the Apple ID or Google account that paid, and confirm you're in the right ChatGPT account.
You were charged twice. You may have two subscriptions, for example one from Apple and one from the web. Keep one and cancel the other where it was bought. On iPhone, an Apple subscription whose payment failed can look inactive yet renew later, so cancel it before subscribing on the web.
You can't sign in to cancel. For a subscription billed by OpenAI, contact OpenAI Support with your account or billing email plus two of these: the card's last four digits, its expiry date, the billing address, or the date of the latest charge. Don't include your full card number. For Apple or Google, recover that store account with them.
The refund chat can't find your plan. Make sure you're signed in to help.openai.com with the account that was charged, then reopen the chat.

Sources

Canceling your ChatGPT subscription (OpenAI Help Center, checked 15 October 2026)
How do I request a refund for my ChatGPT subscription? (OpenAI Help Center, checked 15 October 2026)
How do I avoid being charged twice if I subscribe to ChatGPT on iOS, Android, and the web? (OpenAI Help Center, checked 15 October 2026)
ChatGPT Plus promotions and referrals (OpenAI Help Center, checked 15 October 2026)
What is ChatGPT Plus? (OpenAI Help Center, checked 15 October 2026)
ChatGPT Free Tier FAQ (OpenAI Help Center, checked 15 October 2026)
Cancel, pause, or change a subscription on Google Play (Google Play Help, checked 15 October 2026)

Frequently asked questions

Do I have to cancel on every device I use ChatGPT on?

No. A subscription belongs to your ChatGPT account and works on every device where you sign in, so you cancel it once, with whoever bills you. You only need more than one cancellation if you actually bought more than one subscription.

Can I switch to yearly billing instead of cancelling?

Not for Plus. OpenAI says it currently doesn't offer annual billing or paying several months in advance; Plus is billed monthly at $20.

If I cancel during a promotion, can I get the promo price back later?

No. Once cancelled, a promo code can't be used again, and resubscribing doesn't bring back the promotional price, even if you return within the original promotion period.