Guide

How to cancel Claude Pro

Where you cancel Claude Pro depends on where you paid for it: on claude.ai, through Apple or through Google Play. This guide walks through each route, what changes when the plan runs out, and when you can ask for a refund.

Updated 15 October 2026

Quick answer: cancel in the same place you subscribed. If you paid on claude.ai or in Claude Desktop, open Settings → Billing and click Cancel. If you paid inside the iPhone or Android app, Apple or Google handles the billing, so tap your initials, then Billing → Manage subscription, or cancel in the store itself. You keep Pro until the paid period ends, and you should cancel at least 24 hours before the next billing date.

These steps were checked against Anthropic's and Google's help pages as of October 2026. Anthropic uses the same instructions for the Max plan. Menus may change in later app versions.

First, work out where you subscribed

Anthropic bills you directly only when you subscribed on the web or in Claude Desktop. If you upgraded inside Claude for iOS or Claude for Android, the subscription and its payments run through the Apple App Store or Google Play, and that's where it has to be stopped. If you can't remember which it was:

Search your inbox. Web payments send an email with the subject Your receipt from Anthropic, and they're also listed under Invoices in Settings → Billing.
Look for a store purchase. A Google Play receipt has an order number beginning with GPA., and an iPhone purchase belongs to the Apple Account you used in the App Store.
Check you're in the right Claude account. If you use more than one email address, sign in with the one that has Pro. Anthropic points out that a paid plan can look like a free one simply because you're logged in with a different address.

Cancel on claude.ai or Claude Desktop

Sign in at claude.ai in a browser, or open the Claude Desktop app on Mac, Windows or Linux.
Click your initials or name in the lower-left corner and choose Settings.
Open Billing. You can also go straight to claude.ai/settings/billing.
Click the Cancel button. Pro stays switched on until the current billing period ends.

Cancel a subscription bought in the iPhone app

Open Claude for iOS and tap your initials in the top-right corner.
Choose Billing.
Tap Manage subscription and follow the prompts to cancel.

Already deleted the app? Cancel through your Apple ID subscription settings instead. Anthropic's own instructions send you to Apple's guide to cancelling a subscription for exactly this case.

Cancel a subscription bought in the Android app

Open Claude for Android and tap your initials in the top-right corner.
Choose Billing, then Manage subscription, and follow the prompts.

Without the app, cancel in Google Play itself:

On your Android device, open your subscriptions in Google Play, signed in to the Google Account that pays for Claude.
Select the Claude subscription.
Tap Cancel subscription and follow the instructions on screen.

Google is explicit that uninstalling an app does not end its subscription, so removing Claude from your phone won't stop the charges.

What happens after you cancel

Pro keeps working until the period ends. Cancelling switches off the next renewal rather than cutting you off on the spot. On an annual plan, that means the rest of the year you've paid for. Google Play describes its subscriptions the same way: paid-up time remains usable.
The 24-hour rule. Pro renews automatically unless you cancel. To be sure the next period isn't charged, Anthropic says to cancel no later than 24 hours before the billing date.
Your account stays. Cancelling ends the paid plan, not the account. Claude still has a free version, and deleting the account is a separate, permanent step (see the FAQ below).
Paid-only extras stop. Anthropic lists enhanced project knowledge, which uses retrieval (RAG) to let a project hold up to ten times more material, as a paid feature, and free accounts can create at most five projects. Its help pages don't say what happens to projects beyond five after a downgrade, so if you rely on several large projects, export what matters before the plan runs out.
Unused limit resets are lost. If you were given a limit reset and cancel before using it, it's no longer available.
Max only: API credits. New monthly API credits stop, while credits you already have keep working until they expire. Pro doesn't include these credits.

Refunds

Anthropic's starting point is that payments aren't refundable, apart from cases covered by its Consumer Terms of Service or required by law. Who reviews a request depends on how you paid.

You paid through	Who decides	How to ask
claude.ai or Claude Desktop	Anthropic	Profile menu → Get help → Send us a message → Accept → Claude Refund Request. Pick a reason and check your eligibility; if you qualify, you can cancel and refund in the same chat.
Claude for iOS (App Store)	Apple only	Sign in at reportaproblem.apple.com, choose I'd like to → Request a refund, give a reason, select the Claude subscription and submit. Apple makes the call.
Claude for Android (Google Play)	Anthropic support checks eligibility	Contact support through Get help. For a subscription that has already ended, include your Google Play email address or the `GPA.` order number from the receipt.

EEA and UK: you can get a refund within 14 days of buying, reduced in line with how much you've used. The option may show up in your Settings.
Asking for a refund isn't cancelling. Anthropic warns about this for App Store refunds: cancel as well, or the plan keeps renewing.

If it doesn't work

There's nothing to cancel in Settings → Billing. Check whether you subscribed in the iPhone or Android app. Those plans are run by Apple or Google, so use Manage subscription in the app or cancel in the store. Also make sure you're signed in with the email that has Pro.
You were charged after cancelling. A cancellation made less than 24 hours before the billing date may come too late for that renewal. Ask for a refund through the route in the table above. If you've opened a dispute with your bank, Anthropic can't refund while it's pending: either let the bank finish or withdraw the dispute.
The Claude subscription isn't in Google Play. It may be under another Google Account. Switch accounts in Play and look again.
You can't sign in to the paying account. Contact Anthropic support from a different email address, copy in the address tied to the locked account, and ask for the plan to be cancelled (and refunded, if you qualify).

If you're moving your AI work elsewhere

If Claude isn't the right fit, our comparison of ChatGPT Projects and Claude Projects may help you decide where to go next. Workbranch is another option: a separate workspace where answers come from Google Gemini and live in projects and color-coded folders, with flags, due dates and ⌘K search. It can't open your old Claude chats, and it has a 3-day free trial.

Sources

Cancel your Pro or Max subscription (Claude Help Center, checked 15 October 2026)
Request a refund for a paid Claude plan (Claude Help Center, checked 15 October 2026)
Paid plan billing FAQs (Claude Help Center, checked 15 October 2026)
How do I sign up for the Pro plan? (Claude Help Center, checked 15 October 2026)
How to change your Pro plan from monthly to annual billing (Claude Help Center, checked 15 October 2026)
What are projects? (Claude Help Center, checked 15 October 2026)
What is a limit reset? (Claude Help Center, checked 15 October 2026)
Monthly API credits for Max and Team plans (Claude Help Center, checked 15 October 2026)
Delete your Claude account (Claude Help Center, checked 15 October 2026)
How to get support (Claude Help Center, checked 15 October 2026)
Cancel, pause, or change a subscription on Google Play (Google Play Help, checked 15 October 2026)

Frequently asked questions

I'm moving to a Claude Team plan. Do I need to cancel Pro first?

Usually not. When you upgrade from Pro or Max to Team, Anthropic ends the individual subscription for you and refunds the unused part of the period automatically, usually about a day after the Team payment clears (purchases made through Google Play skip that wait, though the money can take a few days to show up). The exception is a Pro plan bought through the Apple App Store: that one can't be upgraded in place, so cancel it in your Apple ID settings first and then start the Team upgrade.

Can I change my billing date instead of cancelling?

Not directly. Anthropic has no setting to move the renewal date of a web subscription. Its suggested workaround is to cancel, then subscribe again on the day you want the new monthly cycle to start.

Do I have to cancel before deleting my Claude account?

Yes. For Pro and Max, Anthropic asks you to cancel in your billing settings, wait for the paid period to run out, and only then delete the account. Deletion is permanent and takes away your conversations and projects, so export anything you want to keep from the web or desktop app beforehand.